Get in touch
Still have questions? Contact our customer service team below!
Please note, our customer service team will not be available on public holidays.
We've compiled a list of your most frequently asked questions to ensure your shopping experience is as seamless as possible.
If you're unable to find the answer you're looking for, please reach out to our customer service team.
There is a section specially for promo codes in our check out! On the right-hand side of our Checkout page is the section for you to enter your discount code. Simply enter the code and click APPLY.
Once your order has been placed, we are unable to add in your discount code. BUT you can use it again for a different order before our sale ends!
Sorry! We cannot make any changes to your order after it has been placed.
Please contact the courier directly to organise a re-direct as soon as possible!
Yes, however items purchased at a discount will be eligible for an exchange or store credit only!
Original postage costs are not refundable, and return handling fees & restocking fees will be deducted from your store credit.
We do not issue refunds for any styles purchased at a discount.
If you have participated in a flash sale and your swimsuit does not fit, we would be happy to receive your item back for an exchange or store credit.
Please read our size guide carefully, and if you are still unsure of your sizing or need any more assistance, please start a chat with one of our fit specialists by clicking the chat button at the bottom right of your screen!
Still have questions? Contact our customer service team below!
Please note, our customer service team will not be available on public holidays.
We acknowledge the Gadigal people of the Eora Nation as the Traditional Custodians of the Country we live in. We recognise their continuing connection to the land and waters, and thank them for protecting this coastline and its ecosystems since time immemorial. We pay our respects to Elders past, present and emerging